Is My Samsung Compatible with a Mossroam eSIM?

For travelers, maintaining connectivity overseas can be challenging, particularly with advancing technology. Many providers now favor eSIMs for their ease of use, prompting the question: Is my Samsung compatible with an eSIM? This guide will show you how to quickly determine if your Samsung device supports eSIM, ensuring seamless connectivity on your journeys.

How Do I Check If My Samsung Supports eSIM?

Verifying eSIM compatibility on your Samsung device is straightforward. You can check through your device settings, by entering the code *#06#, or by consulting Mossroam’s updated list of compatible models before purchasing your eSIM.

To Check Samsung eSIM Compatibility from the Settings:

• Go to Settings > Tap on Connections > Choose SIM manager > If you see the option to Add eSIM or Add Mobile Plan, then your Samsung is compatible with eSIM. If it doesn’t appear, your device does not support this technology.

To Check Samsung eSIM Compatibility by Dialing *#06#

• Open the Phone app > Go to the keypad > Dial *#06# > If you see the EID code, your Samsung is compatible with eSIM.

Things to Keep in Mind

• Some carriers restrict the use of other providers’ services. Confirm with your carrier whether your Samsung device is unlocked.
• Depending on the manufacturing country, certain Samsung models may not support eSIM. Verify if your specific model includes this feature.

Troubleshooting Tips

If your Samsung is eSIM-compatible and you’ve already purchased a Mossroam eSIM, the next step is installation. It’s best to install the eSIM at home, prior to travel, while connected to a stable Wi-Fi network to prevent setup issues.

What to Do If Your Samsung Isn’t eSIM-Compatible After Purchase?

• Use the eSIM on another compatible device.
• Save the eSIM for a future trip, as it remains valid without an expiration date.
• Share the eSIM with a friend or family member who has a compatible device.