Is My Huawei P20 Compatible with a Mossroam eSIM?

The Huawei P20, along with other models in the Huawei P20 series such as the Huawei P20 Lite and Huawei P20 Pro, does not support eSIM technology and is limited to traditional physical SIM cards. Nevertheless, Huawei has embraced innovation, incorporating eSIM support in newer models like the Huawei P40, Huawei P40 Pro, Huawei Mate 40 Pro, and Huawei Pura 70 Pro. This guide will detail how to confirm eSIM compatibility for your device and suggest alternatives if you’ve already purchased a Mossroam eSIM.

How Do I Check If My Huawei P20 Supports eSIM?

Verifying whether your Huawei device is eSIM-compatible is straightforward. You can check through your phone’s settings, dial *#06#, or consult the updated list of eSIM-compatible Huawei models on the Mossroam website.

To Check Huawei P20 Compatibility from the Settings:

  • Go to Settings > Mobile Networks >  SIM Management > If you see the “Add eSIM” option, your Huawei phone supports eSIM technology.

To Check eSIM Compatibility on Your Huawei P20 by Dialing *#06#

  • Open the Phone app > Go to the keypad > Dial *#06# > If you see the EID code, your Huawei phone is compatible with eSIM.

Things to Keep in Mind

  • Certain carriers may restrict eSIM usage with other providers. Ensure your Huawei phone is unlocked.
  • eSIM support can differ based on the country where your Huawei device was manufactured. Some models sourced from China may not support eSIM. Confirm your model’s compatibility before attempting installation.

Troubleshooting Tips

If your Huawei is eSIM-compatible and you’ve already purchased a Mossroam eSIM, proceed with the installation. It’s best to complete this process at home, prior to travel, while connected to a stable Wi-Fi network to avoid any setup issues.

What to Do If Your Huawei Isn’t eSIM-Compatible After Purchasing?

  • Use the eSIM on another device that supports eSIM.
  • Save the eSIM for a future trip, as it remains valid without an expiration date.
  • Share the eSIM with a friend or family member who has a compatible device.