How to Install and Activate a Mossroam eSIM on Your iPad?

Keeping connected during your travels has never been simpler. With just a few easy steps, you can install and activate a Mossroam eSIM on your iPad, either by scanning a QR code or manually entering a code. Before starting, ensure your iPad is compatible and unlocked. This guide will walk you through the setup process for a seamless, worry-free experience, so you can get online quickly!

Things to Keep in Mind

Before setting up and activating your Mossroam eSIM on your iPad, prepare the following:

  • A stable and dependable Wi-Fi connection.
  • The QR code or manual activation codes sent to your email.
  • Confirmation that your iPad is eSIM-compatible and unlocked by your carrier.
  • Install your eSIM at least one day prior to your trip.
  • Activate the data plan only after arriving at your destination.
  • If one installation method fails, try an alternative, as iPads support multiple setup options.

Does Your iPad Support eSIM?

To use a Mossroam eSIM, you must verify your iPad model’s compatibility. Only specific Wi-Fi + Cellular models support eSIM technology. Check the list of compatible models to confirm your iPad can connect without a physical SIM card. Note that eSIM compatibility may vary based on your device’s region and carrier.

The following iPad models currently support eSIM:

  • iPad Pro 13-inch (M4)
  • iPad Pro 12.9-inch (3rd to 6th generation)
  • iPad Pro 11-inch (M4)
  • iPad Pro 11-inch (1st to 4th generation)
  • iPad Air 13-inch (M3)
  • iPad Air 11-inch (M3)
  • iPad Air 13-inch (M2)
  • iPad Air 11-inch (M2)
  • iPad Air (3rd to 5th generation)
  •  iPad (A16)
  • iPad (7th to 10th generation)
  • iPad mini (A17 Pro)
  • iPad mini (5th and 6th generation)

How to Install a Mossroam eSIM on Your iPad?

Setting up a Mossroam eSIM on your iPad is a breeze! Below are the detailed steps for each installation method to suit your preference.

To Install eSIM on iPad Using a QR Code:

  • Go to Settings → Cellular or Mobile Data → Tap on Add a new plan → Select option Use QR Code → Scan the QR Code → Tap Continue when the Activate eSIM screen appears (this step is just to proceed with the setup, but the eSIM will not be activated yet) → Continue with the setup. 

To Install eSIM on iPad using Manual Codes: 

  • Go to Settings → Cellular or Mobile Data → Tap on Add a new plan → Select option Use QR Code
  • Then select Enter details manually → Copy and paste the SM-DP address and Activation Code found in the purchase confirmation email → Tap Continue when the Activate eSIM screen appears (this step is just to proceed with the setup, but the eSIM will not be activated yet) → Continue with the setup.
  • When you see the "Cellular Setup Complete" message, your Mossroam eSIM is installed, and you can finish configuring it.

To complete the eSIM setup on your iPad:

  • Click "Done" when the "Cellular Setup Complete" screen appears → Assign a name to your new line (it can be Mossroam followed by the name of your destination) → Choose your default line for messages and calls → Select the “Personal” option to continue using your number in iMessage and FaceTime → Select the Mossroam eSIM for Cellular Data.

How to Activate a Mossroam eSIM on Your iPad?

After installing your eSIM, the next step is activation to start using your data plan. To avoid wasting data or losing plan days, activate the eSIM only after reaching your destination. To prevent unexpected charges from your primary carrier, disable your main SIM or eSIM to ensure the Mossroam travel data plan is prioritized.Follow these steps to activate eSIM on iPad:

  • Go to Settings → Cellular or Mobile Data → Select Cellular Data Options → Enable Data Roaming.

 Troubleshooting Tips

If your iPad fails to connect after enabling roaming at your destination, try manually selecting a local network. If the problem persists, your device may need custom APN settings to establish a connection.Here’s how to change the network manually: 

  • Go to Settings →  Cellular Data → Choose your Mossroam eSIM →  Then Network Selection → Disable Automatic network selection and wait for available operators to load → Try one by one all the operators that you see on your screen → Choose the one that generates the best signal for you → Try to connect it again.