Is My Samsung Galaxy S21 Compatible with a Mossroam eSIM?

Yes, the Samsung Galaxy S21 is fully compatible with eSIM technology. Fantastic news! This includes the latest models such as the Galaxy S21 5G, S21+ 5G, and S21 Ultra 5G, all of which are equipped with eSIM support.

These devices provide the ease of dual SIM functionality, allowing you to stay connected without relying on a physical SIM card, offering maximum convenience for your travels.

Keep in mind that the Samsung Galaxy S21 FE does not support eSIM. If you’re uncertain about your device’s compatibility, you can refer to Mossroam’s list of eSIM-compatible phones for confirmation.

How Do I Check If My Samsung Galaxy S21 Supports eSIM?

Verifying eSIM compatibility on your Samsung device is straightforward. You can check through your device settings, by entering the code *#06#, or by consulting Mossroam’s updated list of compatible models before purchasing your eSIM.

To Check Samsung Galaxy S21 eSIM Compatibility from the Settings:

  • Go to Settings > Tap on Connections > Choose SIM manager > If you see the option to Add eSIM or Add Mobile Plan, then your Samsung is compatible with eSIM. If it doesn’t appear, your device does not support this technology.

To Check Samsung Galaxy S21 eSIM Compatibility by Dialing *#06#

  • Open the Phone app > Go to the keypad > Dial *#06# > If you see the EID code, your Samsung is compatible with eSIM.

Things to Keep in Mind

  • Some carriers restrict the use of other providers’ services. Confirm with your carrier whether your Samsung device is unlocked.
  • Depending on the manufacturing country, certain Samsung models may not support eSIM. Verify if your specific model includes this feature.

Troubleshooting Tips

If your Samsung is eSIM-compatible and you’ve already purchased a Mossroam eSIM, the next step is installation. It’s best to install the eSIM at home, prior to travel, while connected to a stable Wi-Fi network to prevent setup issues.

What to Do If Your Samsung Isn’t eSIM-Compatible After Purchase?

  • Use the eSIM on another compatible device.
  • Save the eSIM for a future trip, as it remains valid without an expiration date.
  • Share the eSIM with a friend or family member who has a compatible device.