Is My Samsung Galaxy S10 Compatible with a Mossroam eSIM?

The Samsung Galaxy S10, including all variants in the Galaxy S10 series (S10 5G, S10e, S10 Lite, and S10+), does not support eSIM technology. However, Samsung continues to lead in innovation, and newer models like the Galaxy A55 5G, S20, S21, S22, and others are equipped with eSIM functionality. This guide will walk you through how to verify if your Samsung device supports a Mossroam eSIM and outline your options if you’ve already purchased a Mossroam eSIM for an incompatible device.

How Do I Check If My Samsung Galaxy S10 Supports eSIM?

Verifying eSIM compatibility on your Samsung device is straightforward. You can check through your device settings, by entering the code *#06#, or by consulting Mossroam’s updated list of compatible models before purchasing your eSIM.

To Check Samsung Galaxy S10 eSIM Compatibility from the Settings:

  • Go to Settings > Tap on Connections > Choose SIM manager > If you see the option to Add eSIM or Add Mobile Plan, then your Samsung is compatible with eSIM. If it doesn’t appear, your device does not support this technology.

To Check Samsung Galaxy S10 eSIM Compatibility by Dialing *#06#

  • Open the Phone app > Go to the keypad > Dial *#06# > If you see the EID code, your Samsung is compatible with eSIM.

Things to Keep in Mind

  • Some carriers restrict the use of other providers’ services. Confirm with your carrier whether your Samsung device is unlocked.
  • Depending on the manufacturing country, certain Samsung models may not support eSIM. Verify if your specific model includes this feature.

Troubleshooting Tips

If your Samsung is eSIM-compatible and you’ve already purchased a Mossroam eSIM, the next step is installation. It’s best to install the eSIM at home, prior to travel, while connected to a stable Wi-Fi network to prevent setup issues.

What to Do If Your Samsung Isn’t eSIM-Compatible After Purchase?

  • Use the eSIM on another compatible device.
  • Save the eSIM for a future trip, as it remains valid without an expiration date.
  • Share the eSIM with a friend or family member who has a compatible device.