Is My iPhone X Compatible with a Mossroam eSIM?

The iPhone X does not support eSIM technology. However, starting with models like the iPhone XS, iPhone XS Max, iPhone XR, and continuing with newer models such as the iPhone 11, iPhone 12, iPhone 13, and iPhone 15 onward, Apple has included eSIM functionality. This guide will outline how to verify whether your iPhone is eSIM-compatible and offer solutions if you’ve already purchased a Mossroam eSIM for an incompatible device.

How Can I Tell If My iPhone X Supports eSIM?

Verifying eSIM compatibility on your iPhone is straightforward. You can check directly via your device’s settings, by dialing *#06#, or by consulting Mossroam’s updated list of compatible iPhone models before purchasing an eSIM.

To Check iPhone X eSIM Compatibility from the Settings:

  • Go to Settings > Cellular or Mobile Data > If you see the option to Add eSIM or Add Mobile Plan, it means your iPhone is compatible with eSIM. If it doesn’t appear, your device does not support this technology.

To Check eSIM Compatibility on Your iPhone X by Dialing *#06#

  • Open the Phone app > Go to the keypad > Dial *#06# > If you see the EID code, your iPhone is compatible with eSIM.

Things to Keep in Mind

  • Some carriers restrict the use of services from other providers. Confirm with your carrier whether your iPhone is unlocked.
  • eSIM availability may differ by region. In mainland China, iPhones do not support eSIM, whereas certain models in Hong Kong and Macau are compatible. Be sure to check this before proceeding.

Troubleshooting Tips

If your iPhone supports eSIM and you’ve already purchased a Mossroam eSIM, the next step is installation. It’s best to complete this at home before your trip, ensuring you’re connected to a reliable and stable Wi-Fi network to avoid setup issues.

What to Do If Your iPhone Isn’t eSIM-Compatible After Purchasing?

  • You can use your eSIM on another compatible device.
  • Keep the eSIM for your next trip, as it doesn’t expire.
  • Share it with a friend or family member who has a compatible device.