How to Install and Activate an eSIM on a Vivo Mobile

Vivo is increasingly integrating eSIM technology into its latest models, providing improved connectivity on devices such as the Vivo X90 Pro, V29 Lite 5G (European version), X100 Pro, and others. To verify your Vivo device’s compatibility, check with the manufacturer or refer to our regularly updated list. In this article, we’ll guide you through installing and activating your Vivo eSIM using two straightforward methods: QR code and manual codes. Continue reading, and you’ll have your eSIM up and running quickly!  

 Before You Begin Setting Up Your Vivo with eSIM:

  • Ensure your Vivo device is compatible and unlocked.  
  • Connect to a stable Wi-Fi network for a seamless installation process.  
  • Keep your QR code or activation codes readily available.  
  • If one method fails, switch to the other; for example, if the QR code scan fails, opt for manual installation.  

 How to Add or Install an eSIM on Vivo?

You can install an eSIM on your Vivo device using two convenient options: scanning a QR code or manually entering the activation details. The following sections will guide you through both methods, allowing you to select the one that suits you best. Let’s get started!

 To add an eSIM on Vivo device with a QR code:

  • Go to Settings > Select Network & internet > Tap on SIM card & mobile network > Turn on the eSIM option > Then Select Add >  Scan the QR Code to start the installation process (do not close this window, or the installation may fail) > Uncheck the "Auto enable eSIM card" option that appears on your screen and click on "Add" > Finally, complete the activation of your eSIM once you’ve reached your destination.

To install an eSIM on Vivo using manual codes:

  • Go to Settings > Select Network & Internet > Tap on SIM Card & Mobile Network > Turn on the eSIM option > Then select Add.
  • Tap on Enter activation code manually > Copy and paste the full activation code for Android (including "LPA" and the colon ':') that was sent to your email. This is not a link, but a code that must be entered in the designated field > Select Add > Uncheck the "Auto enable eSIM card" option that appears on your screen and click on "Add" > Finally, complete the activation of your eSIM once you’ve reached your destination.

How to Activate an eSIM on Vivo? 

To activate your Mossroam eSIM on your Vivo device, wait until you reach your destination to avoid wasting any days from your plan. If you’ve activated it prematurely, simply disable both the eSIM and data roaming until you arrive.  

Now, let’s walk you through the activation steps:

  • Go to Settings > Select Network & Internet > Tap on SIM Card & Mobile Network > Scroll down and ensure the eSIM option is activated > Turn off your personal SIM and select your Mossroam eSIM > Enable eSIM card toggle and switch on Roaming.

Things to Keep in Mind:

  • eSIM support on Vivo devices depends on your country, region, and carrier, with some models lacking support in areas like China, Hong Kong, and Macau.  
  • On Vivo phones that support both eSIM and Dual SIM, you can use a physical SIM and eSIM together, though only one can handle mobile data at a time.  
  • Settings, navigation paths, and images may differ based on your Vivo model and software version, but the core process remains consistent.  
  • You can manage your eSIM (delete, modify, enable, or disable) via the settings menu; however, avoid removing it if you’re experiencing connectivity issues, as this might block reinstallation.  
  • The manual installation code is not a hyperlink—copy and paste it precisely into the provided field without spaces for successful activation.  

 Troubleshooting Tips:

If you encounter difficulties connecting to the network via eSIM on your Vivo device after enabling data roaming at your destination, try manually selecting a network. Here’s how you can do it:  

  • Go to Settings > Select Network & Internet > Tap on SIM Card & Mobile Network > Scroll down and choose your Mossroam eSIM > Toggle OFF the Automatically select network option > Wait for the available networks to load, select each carrier that appears on your screen, and choose the one with the best signal and connection > Try browsing again.