How to Install and Activate a Mossroam eSIM on a Sony Device?

Sony, celebrated for its cutting-edge technology, has integrated eSIM support into many of its recent devices, such as the Xperia 1 V, Xperia 5 V, Xperia 10 V, and others. This guide will lead you through the straightforward process of installing and activating a Mossroam eSIM, using either a QR code scan or manual entry of activation details. Continue reading to ensure swift and dependable connectivity on your eSIM-compatible Sony device.

Before Setting Up a Mossroam eSIM on Your Sony Device

  • Confirm that your Sony device supports eSIM technology and is unlocked from carrier restrictions.
  • Connect to a reliable and secure Wi-Fi network, avoiding public Wi-Fi to ensure a smooth process.
  • If one installation method fails, switch to the alternative option.

How to Install a Mossroam eSIM on Your Sony Device?

Setting up a Mossroam eSIM on your Sony device is fast and user-friendly. You can choose between two methods: scanning a QR code or manually inputting activation details. Below, we provide comprehensive instructions for both approaches, allowing you to pick the one that works best for you.

To install an eSIM on Sony with a QR Code:

  • Go to Settings > Select Network and Internet > Tap on SIMs > Select Add more > Tap on Download a SIM instead > Select Next > Scan the QR code > Continue with the activation.

To install an eSIM on Sony using manual codes:

  • Go to Settings > Select Network and Internet > Tap on SIMs > Select Add More > Tap on Download a SIM instead?
  • Select Next > Tap on Need help? > Select Enter it manually > Copy and paste the full activation code for Android (including LPA and the colon ':') that was sent to your email. This is not a link but a code that must be entered in the designated field > Select Continue > Tap on Download.

 How to Activate a Mossroam eSIM on Your Sony Device?

Activating your Mossroam eSIM on a Sony device is a simple task, but it’s crucial to wait until you arrive at your destination to activate it, preserving your plan’s duration. If you’ve activated the eSIM prematurely, disable both the eSIM and data roaming until you reach your destination.

Here’s how to activate your eSIM once you’re ready:

  • Go to Settings > Select Network & Internet > Tap on SIMs > Turn off your Personal SIM > Then tap on your Mossroam eSIM > Turn on the Data Roaming switch.

 Things to Keep in Mind

  • eSIM compatibility on Sony devices may differ based on the carrier and country of manufacture.
  • Xperia models sold in the U.S. typically do not support eSIM, whereas certain European versions do.
  • The manual activation code is not a hyperlink. Copy and paste it precisely into the designated field without adding spaces to ensure successful activation.
  • For Sony devices with eSIM and Dual SIM capabilities, you can use a physical SIM and eSIM concurrently, but only one can handle mobile data at a time.
  • The time required for eSIM installation and activation depends on your Wi-Fi speed and the carrier’s network.

Troubleshooting Tips

If your Sony device fails to connect to the network via the Mossroam eSIM after enabling data roaming at your destination, try manually selecting an available network to establish a connection.Here’s how to do it:

  • Go to Settings > Select Network & Internet > Tap on SIMs > Choose your Mossroam eSIM > Scroll down > Turn off the Automatically select network option > Tap OK > Select the network that appears on your screen and choose the one with the best signal and connection > Try browsing again.