How to Install and Activate a Mossroam eSIM on a Motorola?

Embrace the next generation of mobile connectivity with eSIM technology on your Motorola device! Staying connected has never been more straightforward. This guide will walk you through the process of installing a Mossroam eSIM using either a QR code scan or manual entry, explain how to activate it on your Motorola, and provide a comprehensive overview of the eSIM setup process. Let’s get started and explore the steps to seamless connectivity!

Before Setting Up a Mossroam eSIM on Your Motorola

  •  Confirm that your Motorola device supports eSIM technology and is unlocked from carrier restrictions.
  • Connect to a reliable and secure Wi-Fi network, avoiding public Wi-Fi to ensure a smooth and safe setup.
  • If one installation method fails, switch to the alternative. For example, if the QR code method doesn’t work, try manual installation.

How to Install a Mossroam eSIM on a Motorola?

You can set up a Mossroam eSIM on your Motorola device in two easy ways: by scanning a QR code or manually entering the activation details. Both methods are designed to be user-friendly and efficient.Follow these steps for each method:

To install an eSIM on Motorola with a QR Code:

  • Go to Settings > Select Network & Internet > Choose Mobile Network > Add eSIM > Tap the option "Don't have a SIM card?" > Next > Scan the QR code > Select Continue > Tap on Activate.

To install an eSIM on Motorola using manual codes:

  • Go to Settings > Select Network & Internet > Tap on Mobile Network > Add eSIM > Scroll to the bottom of the screen and tap the option "Don't have a SIM card?"
  • Next > Tap on Need help? > Select Enter it Manually > Copy and paste the full activation code for Android (including LPA and the colon ':') that was sent to your email. This is not a link, but a code that must be entered in the designated space > Select Continue > Tap on Activate.

How to Activate a Mossroam eSIM on Your Motorola?

To optimize your experience with your Mossroam eSIM, activate it only after arriving at your destination to prevent any disruptions. If you’ve activated it prematurely, simply disable the eSIM and turn off data roaming until you’re ready to use it.

Now, let’s walk through the steps to activate your eSIM on your Motorola and ensure everything is set up properly:

  • Go to Settings > Select Network & Internet > Tap on Mobile Network > Choose your Mossroam eSIM > Turn on the "Use SIM" switch and enable Roaming.

Things to Keep in Mind

  • eSIM compatibility on Motorola devices may vary depending on the carrier and the country of manufacture.
  • The manual activation code is not a hyperlink. Copy and paste it exactly as provided into the designated field, ensuring no spaces are included.
  • For Motorola devices that support both eSIM and Dual SIM, you can use a physical SIM and an eSIM concurrently, but only one can be active for mobile data at a time.
  • Upon reaching your destination, disable your primary SIM to avoid unexpected data roaming charges.

Troubleshooting Tips

If your Motorola device fails to connect to the network via the Mossroam eSIM after enabling data roaming at your destination, attempt to manually select the network to establish a connection.Here's how to do it:

  • Go to Settings > Select Network & Internet > Tap on Mobile Network > Choose your Mossroam eSIM > Scroll down > Turn Off Automatically select network > Wait for the operators to load, select each carrier that appears on your screen and choose the one with the best signal and connection > Try browsing again.