Can I Use Two Mossroam eSIMs Simultaneously?

Yes, you can use two eSIMs at the same time if your device supports dual eSIM functionality, such as the iPhone 13 or later models. However, while many Android devices that support eSIM can store multiple eSIM profiles, typically only one can be active at a given time. Note that capabilities may differ depending on the device model.

Benefits of Activating Multiple eSIMs

  • Explore the perks of leveraging the dual eSIM feature:
  • Seamlessly toggle between eSIM profiles on your dual SIM iPhone for versatile connectivity.
  • Use your personal eSIM for calls and texts while enjoying unlimited data with your Mossroam eSIM, combining the best of both worlds.
  • Maintain clear separation between personal and professional communications for streamlined management.
  • Travel confidently with multiple eSIMs, ensuring constant connectivity wherever you are.
  • Check the list of eSIM-compatible phones to confirm support!

Things to Keep in Mind

  • Verify the number of eSIMs your device can handle before configuring them.
  • Disable the "Allow Cellular Data Switching" option to use two eSIMs simultaneously—one for calls and one for data.
  • Ensure your device is unlocked to support eSIMs from different carriers at the same time.

Troubleshooting Tips

To correctly configure your Mossroam eSIM for data and your personal eSIM for calls, follow the provided setup instructions.

To Set Up Your iPhone Dual eSIM Function:

· Go to Settings >  Tap on Cellular or Mobile Data > Ensure both your personal eSIM and Mossroam eSIM are active > Select Default Voice Line > Choose your Personal line > Return to Cellular or Mobile Data > Tap on Cellular Data and select your Mossroam eSIM > Locate the Cellular Data Switching option and toggle it off.

 

 

Disable "Data Switch" or "Cellular Data Switching" to use your personal eSIM for calls and your Mossroam eSIM for Unlimited Data.

To Set Up Your Android Dual SIM Function:

Android devices can't use two eSIMs simultaneously, but you can combine one eSIM with a physical SIM. Follow these steps to use your Mossroam eSIM for data while keeping your personal SIM for calls and texts.

· Go to Settings > Tap Connections > Select SIM Manager > Ensure both your personal SIM and eSIM are active > Choose Calls and confirm your personal SIM is selected > Then tap on Mobile Data and select your Mossroam eSIM > Scroll down and toggle off the Data Switching option.

 

 

Disable Data Switching to use your SIM for calls and your Mossroam eSIM for Unlimited Data.