How to Configure APN Settings for Mossroam on Xiaomi?

The Access Point Name (APN) is crucial for ensuring a reliable internet connection on your Xiaomi device, enabling seamless web browsing, email access, and app downloads. While Mossroam eSIMs typically come with preconfigured APN settings, manual adjustments may be necessary when switching devices, traveling, or after a factory reset. This guide will walk you through resolving connectivity issues by manually configuring the APN or resetting your Xiaomi to its default internet settings, guaranteeing a smooth online experience. Let’s dive in!

What is the APN for Mossroam eSIM?

Mossroam eSIMs are equipped with a preconfigured APN, so you usually won’t need to adjust it when you begin using data. However, if you face connection problems or activation issues at the destination where the eSIM was purchased, modifying the APN on your Android device can help optimize connectivity.

The Mossroam APN is "Global." Enter "Global" exactly as shown in the required fields, following the steps below to ensure a stable and uninterrupted connection.

To edit APN settings on Xiaomi:

  • Go to Settings > Mobile networks > Select your Mossroam eSIM > Tap on Access point names.
  • Check if there is an APN with the word 'Global' and select it, if it doesn't appear, you need to create it > To create it, press in New APN  > In the Name option, type Mossroam to recognize it > Then, in APN, enter the word 'Global' > Tap on More > Choose Save > Once the changes are saved, select the newly created APN (Global) > Lastly please Restart your device.

Troubleshooting Tips

1. Persistent Connection Issues or Incorrect APN:

If you’ve input the correct Mossroam APN settings but still can’t connect, or if an incorrect APN was previously entered, resetting your network settings may be necessary. This process will restore your phone’s default connection configurations and address any inconsistencies.

In the steps below, we’ll guide you through resetting network settings to ensure your Android APN configuration is properly set up for a dependable connection.

To Reset Network Settings on Xiaomi:

Go to Settings > Tap on More connectivity options > Then select Reset Wi-Fi, mobile networks, and Bluetooth > Finally tap on the Reset settings to reset your network (If you're prompted to enter a PIN, enter the code you use to unlock the screen and tap Next).

2. Manual Operator Selection:

If your device is within the coverage area of the Mossroam eSIM plan and the APN is correctly set but internet access remains unavailable after a network reset, try manually selecting a different operator.

3. Other Android Brands:

For devices from brands like Pixel, Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Nokia, or OnePlus, you’ll find clear, straightforward instructions for configuring APN settings on your Android device without complications.