How to Update APN Settings for Mossroam on Honor Devices?

Maintaining optimal connectivity on your Honor device hinges on correctly configured APN (Access Point Name) settings. The APN links your device to the carrier’s network, facilitating swift internet access, email functionality, and app downloads. While Mossroam eSIMs typically include pre-configured APN settings, manual adjustments may sometimes be required. This guide will walk you through the steps to update APN settings on your Honor device, ensuring you stay connected effortlessly. Keep reading to get started!

APN Settings for Mossroam eSIM

Mossroam eSIMs generally come with the APN pre-configured. However, if you face difficulties connecting to the internet after arriving at your destination and activating your eSIM, you may need to tweak the settings manually.

The APN for Mossroam is "Global," which should be entered exactly as shown in the specified fields. Below, we outline the steps to configure the APN on your Honor Android device for a reliable and stable connection.

Steps to Change APN Android settings on Honor:

  • Go to Settings > Mobile network > Tap on Mobile data > Scroll down and select Access Point Names.(APNs)
  • Check if there is an APN labeled "Global" and select it. If it doesn't appear, you'll need to create it. To do so, tap the three dots at the top right > Tap on New APN  > In the Name field, type "Mossroam" to easily recognize it > Then, in the APN field, enter the word Global > When you're finished, tap the checkmark to save the changes.

Troubleshooting Tips

1. Incorrect APN or Ongoing Connection Issues:

If you’ve entered an incorrect APN or continue to experience connection or data issues after setting the correct APN, resetting your network settings may be required. This process will clear saved Wi-Fi, mobile network, and Bluetooth connections, so back up your passwords and reconnect to networks after the reset.

Next, we’ll guide you through the process:

To reset network settings on Huawei phones:

  • Go to Settings > Scroll down and tap on System & updates > Select Reset option > Tap on Reset network settings > Select the eSIM 'Mossroam' > Finally, tap on Reset network settings. (If prompted, enter the PIN you use to unlock your screen and tap on Reset network settings again).

2. Manual Operator Selection:

If your device is within the Mossroam eSIM plan’s coverage area and the APN is properly configured, but the internet still doesn’t work after a network reset, try manually switching to a different network operator.

3. APN Setup for Other Android Brands:

For devices from brands like Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Sony, Nokia, or Pixel, you’ll find clear, straightforward instructions to configure your Android APN settings effortlessly.