How to Configure APN Settings for Mossroam on Huawei Android?

The Access Point Name (APN) is the key to keeping your Huawei device connected to the internet, enabling you to browse, share, and stay online no matter where you are. Most eSIMs, including those from Mossroam, come with preconfigured APN settings. However, you may need to manually adjust these settings in situations like switching carriers or after a system update to optimize your connection. This guide will walk you through the steps to update APN settings on your Huawei Android device, ensuring seamless connectivity. Let’s get started!

What Are the APN Settings for Mossroam on Huawei?

Mossroam eSIMs are typically equipped with preconfigured APN settings. If you encounter connectivity issues after activating your eSIM at your destination, adjusting the APN may be necessary. The APN for Mossroam is "Global," which should be entered exactly as shown in the appropriate fields.

Keep in mind that the setup process may vary slightly depending on your Huawei model and Operating System (OS) version. Follow the steps below to configure your APN and maintain reliable connectivity on your Huawei device.

Steps to Change APN Android settings on Huawei:

  • Go to Settings > Mobile network > Tap on Mobile data > Scroll down and select Access Point Names.(APNs)
  • Check if there is an APN labeled "Global" and select it. If it doesn't appear, you'll need to create it. To do so, tap the three dots at the top right > Tap on New APN  > In the Name field, type "Mossroam" to easily recognize it > Then, in the APN field, enter the word Global > When you're finished, tap the checkmark to save the changes > Finally, make sure to select the newly created APN (Global) as the default for your Huawei, otherwise, it won't activate correctly.

Troubleshooting Tips

1. Incorrect APN or Ongoing Connection Issues:

If you’ve entered an incorrect APN or continue to experience connection or data issues after setting the correct APN, resetting your network settings may be required. This process will clear saved Wi-Fi, mobile network, and Bluetooth connections, so back up your passwords and reconnect to networks after the reset.

Next, we’ll guide you through the process:

To reset network settings on Huawei phones:

  • Go to Settings > Scroll down and tap on System & updates > Select Reset option > Tap on Reset network settings > Select the eSIM 'Mossroam' > Finally, tap on Reset network settings. (If prompted, enter the PIN you use to unlock your screen and tap on Reset network settings again).

2. Manual Operator Selection:

If your device is within the Mossroam eSIM plan’s coverage area and the APN is properly configured, but the internet still doesn’t work after a network reset, try manually switching to a different network operator.

3. APN Setup for Other Android Brands:

For devices from brands like Samsung, Xiaomi, Motorola, Vivo, Huawei, Oppo, Sony, Nokia, or Pixel, you’ll find clear, straightforward instructions to configure your Android APN settings effortlessly.